Say What?! Suspension Service from America’s Bike Shop

It’s no secret that proper maintenance makes for a better ride experience, this goes double for your suspension. Well-maintained suspension works better, lasts longer, and allows you to ride harder. With that in mind, we’ve set to simplify and demystify the process, and make professional suspension maintenance attainable to all.

Simply pull your fork or shock off your bike, box it up and send it our way. Our Certified Mechanics will refresh and rebuild your suspension and send it back clean and ready to ride. It’s really that easy!

OUR SERVICES  |  The Nitty Gritty Of What We Offer For Your Ride


OUR GUARANTEE | We Stand By Our Service


OUR MECHANICS | Top-Tier Technical Skills Backed by Years of Bike Shop Experience

To say we're stoked on suspension mechanics would be an understatement, we're extra stoked. In all seriousness, we know that the right mechanic makes all the difference between an okay suspension rebuild and an amazing suspension rebuild. Our mechanics not only have a passion for bikes backed by years of shop experience, but they are trained at the United Bicycle Institute, mastering the latest technologies and learning the best techniques, all to ensure your suspension is in the absolute best hands possible. 


HOW TO | Tips, Tricks And Suspension Set-Up Guides

Need a little help removing your suspension for service? Maybe some tips on how to pack it up for shipping? We've put together a video library and FAQ section chock-full of tips to help you out. Still have questions, or just need a little more help? Reach out to our Gear Advisor Pros, they are here to help, (951)-234-7554.


FAQ | Quick Answers For All Your Jenson USA Suspension Service Questions

Depending on the brand, 40-50 hours of use is the recommended time frame service interval for a Seasonal Service. For a Factory Level Service most manufacturers recommend this service between 100-200 hours of ride time. Fox and Ohlins use 100hrs for Factory Level Services and Rockshox uses 200 hrs. 

  • Seasonal Refresh Service is basic maintenance, replacing seals and replacing oil. 
  • Factory Level Service includes the Seasonal Refresh Service plus air shaft and damper service as well.
  • Service prices range from $100 to $200 depending on the year, make, and model of your fork and/or rear shock. 
  • Ship your fork and/or rear shock to us for FREE. Return flat rate shipping is also FREE for residents of the continental US. 

Once received, we'll service your suspension in 72-hrs and ship it back to you via ground shipping from our Riverside location. 

Cane Creek, DVO, Fox, Manitou, Marzocchi, MRP, Ohlins, and RockShox.

To determine if we can service your fork or shock, we suggest filling out our service request form. In general, forks and rear shocks that are older than five years cannot be serviced at this time due to a lack of available service part inventory from the manufacturers.